Once purchased, ticket reschedules are allowed (free of charge) only based on availability and with at least 48 hours’ notice (except in special cases such as a tropical storm or hurricane, where we will accommodate guests).
Our tours offer limited space per guide to maintain their boutique feel and often sell out. There will be no reschedules or partial credit given for late arrivals, no shows or partial attendance. In lieu of refunds, Flavors offers transferable gift cards you can use in future tours, give to friends or even sell (they have no expiration date).
Please note we operate rain or shine so tours will NOT be cancelled simply because it is raining. If Flavors of St. Thomas cancels a tour in the event of a dangerous flash flood, tropical storm or hurricane we will offer guests to reschedule, a gift certificate or a full refund.
Tours depart promptly and it is the guest’s responsibility to show up at the right location on time. Flavors of St. Thomas reserves the right to cancel, change or substitute any service without prior notice.